Using ChatGPT for Smarter Working

What the course covers

This course introduces ChatGPT as a versatile workplace assistant for communication, planning and everyday problem-solving.

• Learners will discover how to use ChatGPT to draft emails, summarise documents, prepare meeting notes, develop ideas and support project work across a range of professional settings.
• The course explores prompt-writing techniques that produce clear, relevant responses and demonstrates how to adapt outputs for different audiences and workplace requirements.
• Learners will also develop strategies for editing, fact-checking and improving AI-generated content before sharing it with others.
• Practical scenarios encourage learners to apply ChatGPT to realistic workplace tasks while considering confidentiality, UK GDPR requirements and responsible AI use.

What your team takes away

• Transform the way you approach everyday workplace tasks with ChatGPT. Learn how to create effective prompts, improve written communication, generate ideas and solve problems more efficiently. Build the skills to refine AI responses, produce professional content and use ChatGPT responsibly within your organisation.

How it runs

The course opens in a browser on a phone, a tablet or a desktop, with nothing to install. Progress is saved as it goes, so someone can stop and pick it back up. The assessment sits at the end, and passing it issues a certificate with its own reference number that an inspector or an auditor can check.

Who it is for

Anyone working in AI and Digital, as part of Artificial Intelligence and CPD.

AI and Digital Artificial Intelligence CPD