AI Essentials for the Workplace

What the course covers

This course provides a practical introduction to artificial intelligence and its use in the workplace.

• Learners will explore what AI is, how it works and where it can add value across different job roles and sectors.
• The course covers common AI tools, identifying suitable tasks for AI support and writing effective prompts to generate useful results.
• Learners will practise using AI for workplace activities such as drafting emails, summarising information and improving productivity.
• The course also explores the importance of reviewing and refining AI-generated content to ensure accuracy, relevance and professionalism.
• Responsible AI use is embedded throughout, including confidentiality, UK GDPR requirements and professional judgement.

What your team takes away

• Develop confidence in using artificial intelligence to support everyday workplace tasks. Strengthen your understanding of AI tools, effective prompting and responsible use. Learn how to review AI-generated content critically and apply professional judgement. Gain practical skills to improve efficiency, productivity and decision-making while maintaining accuracy and compliance.

How it runs

The course opens in a browser on a phone, a tablet or a desktop, with nothing to install. Progress is saved as it goes, so someone can stop and pick it back up. The assessment sits at the end, and passing it issues a certificate with its own reference number that an inspector or an auditor can check.

Who it is for

Anyone working in AI and Digital, as part of Artificial Intelligence and CPD.

AI and Digital Artificial Intelligence CPD