This course focuses on the essential skills required to write effective prompts for a wide range of artificial intelligence tools. Learners will explore how prompt structure, context, audience, tone and desired outcomes influence the quality of AI-generated responses. Through practical workplace activities, the course demonstrates techniques for creating, refining and improving prompts for tasks such as drafting emails, preparing reports, summarising information and solving workplace challenges. Learners will also develop advanced prompting strategies, including iterative prompting, role-based instructions and step-by-step guidance that can be applied across multiple AI platforms. Responsible AI use is integrated throughout, covering data protection, output validation and professional judgement. By the end of the course, learners will consistently produce clearer prompts that generate more accurate and useful workplace results.