This course provides a practical introduction to artificial intelligence and its use in the workplace. Learners will explore what AI is, how it works and where it can add value across different job roles and sectors. The course covers common AI tools, identifying suitable tasks for AI support and writing effective prompts to generate useful results. Learners will practise using AI for workplace activities such as drafting emails, summarising information and improving productivity. The course also explores the importance of reviewing and refining AI-generated content to ensure accuracy, relevance and professionalism. Responsible AI use is embedded throughout, including confidentiality, UK GDPR requirements and professional judgement. By the end of the course, learners will be able to use AI confidently, safely and effectively in everyday work.